| Q. What are fuel surcharge fees? |
| As you are likely aware, the transportation and travel industries have been subjected to airline fuel surcharges (FSC) since February of 2000. This surcharge is based on verage fuel prices compiled by the Department of Energy, and was initiated by airlines and other air carriers who purchase fuel on the variable energy market. This operating cost has been uniformly passed on to consumers at both wholesale and retail levels. In addition, in October 2001, commercial carriers instituted security surcharges to help finance new mandated aviation security procedures. |
| Q. Can I bring bottled water in to airplane? |
| Please see this Narita airport official notice for details of Restrictions on liquids as carry-on cabin baggage. |
| Q. What is baggage allowance for international and domestic flights? |
FREE BAGGAGE ALLOWANCE (CHECKED BAGGAGE) INTERNATIONAL FLIGHTS ONLY
<Flights to/from USA including GUAM, SAIPAN>
First & Business Class : 2 pieces with total linear dimensions
(length+height+width) of each not exceeding 158cm(62in). Each piece must not weigh more than 32kg(70lbs).
Economy Class : 2pieces meeting the requirement described above and in addition each piece must not weigh more than 23kg(50lbs).
<Other flights>
First Class : Total weight should not exceed 40kg(88lbs).
Business Class : Total weight should not exceed 30kg(66lbs).
Economy Class : Total weight should not exceed 20kg(44lbs).
*this is a standard policy. Some airlines may have different ones, and some items are restricted to bring, also.
It is strongly recommended to check with the airline you take prior to your journey.
FREE BAGGAGE ALLOWANCE (CARRY-ON BAGGAGE) INTERNATIONAL FLIGHTS ONLY
Please limit your carry-on baggage to 1 piece. Carry-on baggage should be limited to one piece, and the maximum dimensions not exceeding 115cm(45in).
These dimensions include wheels, handles, side pockets. Additionally small personal effects such as handbag, camera, etc may be allowed for in cabin use.
*this is a standard policy. Some airlines may have different ones, and some items are restricted to bring, also.
It is strongly recommended to check with the airline you take prior to your journey.
|
| Q. What are required documents for international travel? |
You are required to bring your valid passport, military ID, and leave paper (for So-fa Status holders or Active duty members). Some countries require
Visa, and/or accination, too. Please check the embassy (consulate) for required documents well in advance because it takes time to obtain those.
Also, please keep in mind that you need to have re-entry permit if you return to Japan.
IACE Travel is not responsible for the denial of your entry
due to expired/invalid passports or the lack of documents. |
| Q. Is there children discount on discount tickets ? |
| Some of them, yes. Most of the discount tickets, however, do not have children discount. You may have to pay the same price as adult. Some of the fares are based on per seat regardless of the age of the passenger. This is a very common deal that Japanese travel agencies make with the airlines to get the best rates. |
| Q. Where and when can I pick up tickets ? |
Your airline ticket and other documents are sent by email.
If you must to have printed tickets or documents, we will send them to your mailing address in Japan. (Shipping Fee : 880 YEN) |
| Q. Can I pay by credit card ? |
For military personal only, you can pay by credit card (Visa, Master, or American Express).
For others, please refer to "payment" section for details. |
| Q. What is the Run of House room category ? |
"Run of House", sometimes abbreviated as "ROH" includes the most common or standard type of room category in the hotel, featuring basic amenities. When you select "Run of House", your actual room will be determined by the hotel, based on availability, at the time of check-in.
With this category, you cannot specify the exact room type, such as a room with 2queen-size beds or a room with one large bed. Some hotels accept the REQUEST, but it is not guaranteed. |
